Application and OS Managed Services

Designed to cover the administrative and operation elements of your Endpoint Management workloads, freeing up your internal resources for project or high level delivery.

Covers the use of an existing Endpoint Management system, to defined processes and activity levels. Service can be operated from nearshore, however we do offer UK managed and delivered support, with SC cleared resources where required.

All processes and service levels will be assessed via workshops as part of our service onboarding activity, resulting in clearly documented procedures and activity areas. Service levels can be scaled according to demand as your business requirements dynamically change. Service onboarding is undertaken by a MEM specialist consultant along with your dedicated APPtechnology client director, ensuring that your managed service includes all of the relevant tasks that you require, and that you are aware of any Gap analysis suggestions between your current service levels and those attainable with updated MEM based management.

This task based service includes

• Autopilot administration and upgrades
  
  • User onboarding and remote OS management

• •Deployment ring administration
  
  • Managing the deployment cycles for feature, application and security updates

• •Intune and SCCM administration
  
  • Group management
  • Application entitlements
  • Application retirement

• •Health reporting
  
  • Covering users and infrastructure

• •Endpoint security
  
  • Defender ATP monitoring and alerts
  • Data removal
• Apple, Android and Windows devices

To discover how APPtechnology's managed application and OS services can free up your internal resources, please get in touch with one of our directors.

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