Managed Apple Mac and iOS Devices Service

Why Manage Apple Devices with Microsoft Intune?

Microsoft Intune offers a holistic solution for managing a wide range of devices, from Windows PCs to mobile devices, across multiple platforms. By extending its capabilities to Apple devices, organizations can enjoy the following benefits:

1. Unified Management Console: Intune provides a centralized console for managing both Windows and Apple devices, allowing IT teams to streamline management tasks and reduce complexity.
2. Consistent Policies: Apply consistent security policies and configurations to all devices, ensuring a standardized level of security and compliance across the organization.
3. Single Sign-On (SSO): Integrate Apple devices with Azure Active Directory for seamless user authentication and access control, enhancing both security and user experience.
4. App Distribution and Management: Intune enables the distribution and management of apps across Apple devices, ensuring that users have access to the tools they need for optimal productivity.
5. Security Enhancement: With Intune, you can enforce security policies such as encryption, passcode requirements, and remote wipe capabilities on Apple devices to safeguard sensitive data.
6. Conditional Access: Apply conditional access policies based on device compliance, user identity, and location to allow secure access to corporate resources.

Managed Apple Mac and iOS devices service key features:

1. Device Enrolment and Configuration:
   • Streamlined enrolment of Mac and iOS devices into your organization's network.
   • Customized configuration profiles for consistent user experience and security settings.
   • Automatic app deployment and updates, ensuring devices are always up-to-date.
2. Application Management:
   • Centralized app distribution and management across all devices.
   • License tracking and optimization to reduce costs and eliminate app sprawl.
   • User-friendly app self-service portal for employees to install approved apps.
3. Security and Compliance:
   • Robust security policies and encryption settings to protect sensitive data.
   • Real-time monitoring and enforcement of compliance standards.
   • Remote lock and wipe capabilities for lost or stolen devices.
4. Patch and Update Management:
   • Automated patching of operating systems and applications to maintain security.
   • Scheduled updates to minimize disruption during working hours.
   • Testing of updates in controlled environments to prevent compatibility issues.
5. Remote Support and Troubleshooting:
   • Remote desktop control to assist users with technical issues.
   • Real-time chat support for quick problem resolution.
   • Diagnostics and system information retrieval for effective troubleshooting.
6. Asset Tracking and Reporting:
   • Detailed inventory tracking of hardware and software assets.
   • Comprehensive reports on device usage, compliance status, and software licenses.
   • Data-driven insights for informed decision-making and budget planning.
7. Customization and Integration:
   • Integration with existing IT systems and tools to streamline workflows.
   • Custom scripting and automation to address unique organizational needs.
   • Tailored user experiences through branded portals and interfaces.
8. Training and Knowledge Sharing:
   • Comprehensive training for IT staff on managing devices with JAMF and Intune.
   • Documentation and resources for end-users to navigate device features.
   • Regular updates and webinars on the latest features and best practices.